Here at Adrenaline World, we understand that sometimes customer's feel the need to cancel their order, and that's ok! We are here to make the process as painless as possible for you.
All Oakley and SKU's that start with JB, M, or B can take 5-7 business days to process and ship out of our warehouse. Cancellation of these SKU's prior to the 5-7 business day timeline will result in a 20% restocking fee.
If for any reason we have to re-pull your items, and you authorize this action in writing, the 5-7 business day timeline begins again. Cancellation once a re-pull is authorized will be subjected to the same 20% restocking fee.
** PLEASE NOTE ** There are no guarantees on cancellation requests. Once the process has begun, cancellation will be difficult and not honored once tracking is obtained.
*Please allow up to 24-business hours for a response. Multiple requests & emails will not expedite a response. In most cases, banks credits accounts back in 3-5 business days. While we may refund immediately, please note that doesn't necessarily mean it will immediately show up in your account. Once our refund process is complete, you may contact your bank for additional information regarding when the funds will show in your account.
TO CANCEL YOUR ORDER, PLEASE COMPLETE THE FORM BELOW